Warranty— trust you can build on three decades of experience
Quality is our priority and the foundation of your trust in DICOTA. While rare, defects can occur despite strict testing. As a DICOTA customer, you can rely on our comprehensive warranty services for support.
DICOTA Lifetime Warranty
Because real care doesn't expire
WORRY FREE. HASSLE FREE.
IF YOU’RE IN TROUBLE, WE’RE HERE FOR YOU, BECAUSE WE CARE.
At DICOTA, we know that when you buy a laptop bag or sleeve, you're not just buying a product — you're choosing a companion. One that protects your tech, travels with you, and becomes part of your everyday. That’s a responsibility we take seriously. That’s why we offer a Lifetime Warranty. Because great service doesn’t end when the product is sold. It starts when you need us most. Extensive test procedures and continuous development result in long-lasting solutions - Backed up by a lifetime* warranty for any possible material and processing defects with notebook bags.
* Due to legal restrictions in the EU, only for a period of 30 years.
* Due to legal restrictions in the EU, only for a period of 30 years.
24-month warranty
For a DICOTA accessories, tablet cases, wheeled notebook bags, electronic components, hard-shell products, and custom solutions.
Register your warranty – Life is too short to be complicated
Extended 36/48-month warranty
You can extend your warranty to 36 or 48 months when you buy mobile office solutions or charging cabinet, ensuring longer warranty coverage for your valuable equipment.
Disclaimer
Details to the premium warranty
Warranty
DICOTA - always there for you!
HEADQUARTERS
DICOTA SCHWEIZ AG
Churerstrasse 20
8808 Pfäffikon SZ
SWITZERLAND
REGIONAL
Europa
DICOTA GmbH
Fabrikstrasse 18
73277 Owen
GERMANY
Telephone: +49 7021 72508 0
MEA & India
DICOTA MEA
30-1-1630
1st Floor, DMCC Business Centre
PO Box: 30562 JLT, Dubai
UAE
Telephone: +97 14 3214 210
India
Telephone: +91 99 005 23128
Asia Pacific
DICOTA APAC Limited
Unit 1301, 13/F Arion Commercial Centre
2-12 Queen’s Road West, Sheung Wan
HONG KONG
Telephone: +852 3543 1659
Asia Pacific
DICOTA APAC Limited
Unit 1301, 13/F Arion Commercial Centre
2-12 Queen’s Road West, Sheung Wan
HONG KONG
Telephone: +852 3543 1659
